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Charlie Brown Airport Full Service Household Goods Storage

Our south west facility is adjacent to I-20 and near the Fulton County Charlie Brown Airport. Our standard storage service includes pickup, inventory, and delivery upon request. If you are remodeling or building a new home, our full-service storage is a perfect hands-off solution for our customers.

We provide a full-service, vaulted private storage alternative to the hassle of inconvenient public storage centers. 

Valuation

The following is an explanation and discussion of moving company insurance and valuation coverage. This information pertains to all authorized Georgia household goods movers and their customers.

Background and Basics

All legally licensed household goods carriers, (movers), are required to provide their customers with a policy offering protection against transit related damage and/or loss. This policy is known as “valuation coverage” and is prescribed and regulated by state and federal authorities.

Customers often confuse insurance coverage with valuation coverage however they are not the same product. Insurance coverage provides comprehensive protection in high value claims. Insurance policies are regulated by the state Insurance Commissioner’s Office.

A legally licensed Georgia household goods mover is required to have a minimum of $100,000/$300,000/$50,000 Public Liability and Property Damage Insurance and a minimum of $50,000 Cargo Insurance. Mark the Mover, Inc. protects its customers by maintaining an insurance policy with coverage of $3,000,000 aggregate liability and $1,000,000 aggregate cargo.

Important to Know

Smaller claims typically occur when a customer’s furnishings receive nicks, scrapes, scratches or dents. These claims are quite common in the moving industry. The regulatory authority that oversees licensed movers has mandated that there must be a first tier level of protection. This protection is known as valuation coverage. Valuation is the liability that the mover assumes based on the level of protection that the customer selects on the damage contract, (valuation addendum form). For intrastate moves valuation is regulated by the Georgia Department of Public Safety.   

The valuation contract offers the customer three options for protection against transit related damage and/or loss. The first option is Basic Coverage and comes at no cost to the customer. Basic coverage (Option 1) is the most economical coverage available to the customer. However it only provides minimal protection should transit related damage or loss occur. With this coverage the mover assumes liability for no more than .60 cents per pound per article. For example, if a 100 pound television valued at $1,000 was destroyed during the move then the customer would only receive $60.00 in compensation, (.60 cents x 100 pounds). The other two options are for Full Value Protection however they both come at an additional cost to the customer. Option 2 (a) is Full Value Protection with no deductible. The current government regulated cost for this coverage is $13.00 per thousand of declared value. Option 2 (b) is Full Value Protection with a $300 deductible. The current government regulated cost for this coverage is $4.25 per thousand of declared value. Both of these options require the customer to declare a value for his/her goods. The required amount for the declared value must be an amount equal to or exceeding $5,000 per room excluding halls, attics, garage, closets and baths. A self storage unit of 10 x 10 will constitute a room.

Filing A Claim

Should an item(s) be damaged or lost while in the care, custody and control of Mark the Mover, Inc. then it is required that the customer complete a Claim Form and provide a written account of the damage or loss. A claim is not established until this is done and the written form must be received by the mover’s Claims Department within ninety (90) days from the date of the move.

Once a claim has been established the customer can expect Mark the Mover, Inc. to offer one (1) of the following resolutions for each damaged or lost item:

  • Repair the item(s)
  • Replace the item(s) with a similar or like item
  • Offer a cash settlement

The terms of the damage contract afford the mover the option of which method of settlement to provide. However, as a general rule Mark the Mover, Inc. will work with the customer in order to reach a mutually agreeable resolution. The proposed resolution to a claim will always be in accord with the level of coverage that the customer has selected.  Additionally, it should be noted that the mover’s liability will be limited in certain instances. For example: If damage or loss occurs to an article of extraordinary value, (defined as an item whose value is greater than $100 per pound), then such items must be declared and specifically listed by the customer on the bill of lading prior to the move. Also, items that have been packed by owner, (PBO), do not generally fall under the mover’s liability.

Conclusion

Mark the Mover, Inc. educates and trains its crews on proper moving procedures in order to provide customers with a quality moving experience.  That said human error can and does occur even with the best moving company. Therefore we strongly recommend that you call our Claims Manager prior to making your move. He will be happy to answer any questions that you have concerning transit related damage. He will also be able to assist you in selecting the level of damage protection that is appropriate for your move. As a Mark the Mover, Inc. customer we value you and your business. Moving your personal possessions is a serious endeavor and we want your moving experience to be positive and worry free. It is our belief that a customer’s knowledge, understanding and preparation are key components in achieving a successful move.

Atlanta Moving Tips and Checklist

Schedule for movers and packers

Service Cancellations and RelocatioN

  • telephone
  • electric
  • gas
  • water
  • cable

Before you move

  • Safety Deposit Box
  • Forward/hold mail
  • Reserve the elevator

Movers are for furniture and heavy lifting.
Take all your valuable documents and jewelry with you!
Plants, Pets, fish, cigars, wine, etc.

Quick Moving Checklist

Move Scheduling/Preparation:

Contact Mark the Mover to reserve your moving crew at (404) 351-0018.

Gather boxes and other packing supplies. Mark the Mover carries a full line of packing supplies available for pickup or delivery. Estimate a fair value for the items you are moving. If moving is not covered by your homeowners or renters insurance policy, play it safe and request information about valuation coverage.

Mark the Mover, Inc. cannot carry chemicals on a moving truck. Dispose of flammables, cleaners, and poisons or arrange to move them in a personal vehicle. Drain all gas and oil from your mower and other motors. Gas grills, kerosene heaters, motorboat engines and go-karts, etc. need to be emptied as well.

Other items that cannot be transported by Mark the Mover; Sterno, Fireworks, Ammunition, Paints and paint thinner, household batteries, pool chemicals, fertilizers and pesticides, Matches, Aerosols. Liquids that could be caustic or flammable. Any compressed gas products, such as fire extinguishers, aerosol hair spray, or compressed air for cleaning electronics.

The Post Office has an extensive list of items that cannot be shipped by post or parcel post. Almost all those things cannot be shipped by a common carrier mover either. Dispose of properly or give away to a neighbor unused items like charcoal lighter fluid or oven cleaner, and what you must keep, think about transporting yourself as you would your pets and valuable houseplants.

Moving Day

Make a plan for parking a moving truck as near as possible to an entryway. If parking on a street or lot is required, reserve the appropriate spaces with personal vehicles or road cones. Pick up dry cleaning.

Two Months before your local move

Mark the Mover dispatch will call you the day before the move. Feel free to check ahead of time to be certain your move is scheduled. Well known companies will be very reliable. Online reviews can help you see which companies can be counted on for your relocation task. Make your adult children come get their stuff, or it is going to charity!

  • Garage Sale
  • Donate to Charity
  • Throw away junk.
  • Eat perishable items and frozen foods.
  • Get moving and packing supplies that you need if you plan to do your own packing or partial packing. Use Moving industry rated boxes and supplies to prevent damage.
  • Start a ‘RN’ – Relocation Notebook. Keep receipts for moving related expenses in your RN. Obtain an IRS Change of Address form, Form 8822, by calling (800) 829-1040 or visiting the IRS at www.irs.gov website. You will be able to download and print form 8822 and most other IRS tax forms.
  • Consider buying a locking box for medical records, important documents, jewelry, coin collections, etc. – to be relocated in your personal vehicle.
  • Return all the things you have borrowed, return library books, videos.

One month before moving

  • Post Office – Change of Address form. Get this at www.usps.com – Add this to your RN and make copies.
  • Make a decision on who will do most of or all of the packing. It is a good idea that you let the mover do most of the packing. They know how to do this best.
  • Contact utility providers (e.g. telephone, gas, electric, cable TV and trash collection) at new and old locations with your moving date to make arrangements for connection and disconnection.

Two weeks before moving

  • Clean and clear closets, basement and attic.
  • Dispose hazardous items not allowed to be shipped like Gasoline and propane tanks – corrosives and combustibles
  • Drain your lawn mower, snow blower and power tools of all the oil and gasoline to ensure safe transportation.
  • Schedule appliance disconnection and preparation with a service provider.
  • Cancel newspapers and other regular deliveries
  • Clean out gym and school lockers

One week before moving

  • Pick up any dry cleaning and laundry.
  • Disconnect and clean any appliances that will be moving with you and those that will remain. Use baking soda to get rid of any odors. Consider leaving a container of baking soda in the refrigerator.
  • CHARGE YOUR PHONE.

Moving Day

  • Greet the movers. Some paperwork might be required to begin the process. If you are not able to be present the entire time the movers are there, have a friend or family member to make decisions.
  • Consolidate keys, alarm codes, garage door remote controls, etc. in the kitchen door closest to the garage. Notify the real estate agent.
  • Take pictures if necessary. It is your responsibility to see all of your goods are loaded.
  • Have a pet and person sitter kids, dogs, cats and grandparents during the loading and unloading process.

After the Moving Company Leaves

  • Introduce yourself to the neighbors. Find out which day the trash is collected.
  • Find out the best dry cleaner.
  • Find out what cable and internet providers they like.
  • Ask around about the best and safest gas stations, restaurants and grocery stores.
  • Register to vote at your new address.
  • Review your Relocation Notebook, you will need it at tax time. Make sure you have all your relocation expenses.